Job Description
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Maryland Transit Administration
Deputy Director Bus Transportation (DOT Administrator VII - 0939)
Maryland Transit Administration
Deputy Director Bus Transportation (DOT Administrator VII - 0939)
Office of Bus Transportation
Executive Service
“Open Until Filled”
- This position serves at the pleasure of the appointing authority*
- *Bilingual applicants are encouraged to apply**
Are you seeking a job where your work is rewarding and provides excellent benefits? The Maryland Transit Administration (MTA) invites you to apply today to be considered for a position that provides customer service to the citizens of Maryland every day. The MTA is one of the largest transit systems in the United States and is seeking dynamic and energetic individuals to join the MTA team.
Description
The Maryland Transit Administration is recruiting for a Deputy Director of Bus Transportation. Under administrative direction, this position manages, plans, organizes, and coordinates MTA’s Bus Transportation operations to ensure safe and efficient transit services are consistently delivered to the community. The Deputy Director advises the Director in areas of responsibility, provides direct supervision and guidance to division management staff, and reviews and takes appropriate action on operational transit issues to ensure all bus blocks go into service as scheduled. This position also ensures other modes have adequate service delivery continuation support.
This position has daily oversight for four bus divisions (Bush, Eastern, Kirk, and Northwest) with a workforce of approximately 1,300 union workers including bus operators, dispatchers, secretaries, porters, and vault pullers. The Deputy Director monitors division issues such as manpower availability and overtime utilization, assists in the development and revision of Standard Operating Procedures (SOPs) and operating bulletins, and tracks safety performance. The Deputy Director interacts daily with bus maintenance on equipment issues that affect service delivery, with scheduling to communicate needed changes and make recommendations, and with Local 1300 to cooperatively address and resolve issues.
Essential Duties Include, But Are Not Limited To
Monitor and provide ongoing support of the daily operation of service delivery at all divisions.
Assess monthly accident rates and post-accident training completion.
Respond to complaints, low revenue reports, and reported violations.
Monitors absenteeism including those related to the Family and Medical Leave Act (FMLA) and Workers’ Compensation and works cooperatively with division management, Human Resources, and the Workers’ Compensation and DOT Compliance Office to reduce experience rates.
Prepares monthly reports to meet internal and external reporting requirements.
Conducts regular division staff meetings to discuss ongoing issues and guide the development and implementation of related resolutions.
Assists in the development of bus transportation policy.
Directs responses to emergencies and severe weather conditions and coordinates with Bus Field Supervision to support service continuation for other modes and to provide for special events such as the Preakness and the Grand Prix.
Assists in monitoring payroll, staffing levels, management shift coverage, and approves leave requests.
Works with bus transportation administrative staff, division management, and Local 1300 representatives to resolve grievances, and may periodically participate in base-level and appeal hearings and serve as an alternate to the Accident Review Board.
This vacancy is located in Baltimore City, MD
Seniority level Seniority level Director
Employment type Employment type Full-time
Job function Job function Management and Manufacturing
Industries Government Administration
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Job Tags
Full time, Local area, Shift work, Day shift,