Job Description

This position develops new/existing business relationships in the Small to Medium size Business market (SMB). The incumbent drives revenue growth through strategic, customer focused selling. This role will identify, position, and expand opportunities for all UPS Global Freight Forwarding products/services. This position will produce revenue growth by identifying key decision makers, coordinating customer meetings, and developing comprehensive logistics solutions for the UPS Enterprise. The incumbent promotes internal business relationships and identifies opportunities for sharing business leads and joint account support. This role seeks to attain a comprehensive understanding of their customers' supply chain, leading to new business and developing relationships with C-level decision makers. The incumbent will also be responsible for training customers on various technology platforms to ensure accurate billing, pricing, and other UPS services are delivered. Responsibilities include penetrating existing account base to better understand full supply chain, coordinating customer meetings with decision-makers to identify needs and develop sales strategies, identifying areas of churn to win back business, prospecting new business, targeting customer opportunities exceeding $500,000 annually, facilitating customer entertainment, collaborating with Operations, educating customers on technology solutions, applying sales strategies, planning Quarterly Business Reviews, participating in joint customer calls, attending functional meetings, identifying account decliners/gainers, and using CRM software to develop strategic plans. Preferences include research and territory sales planning skills, complex problem solving, perpetual learning, proficiency with Microsoft Office, minimum 3 years of territory management and sales experience, business-to-business or business-to-consumer sales experience, bachelor's degree in Business or related field, and minimum 3 years of Freight Forwarding sales experience. Basic qualifications require U.S. citizenship or lawful work authorization, current geographic location or willingness to relocate, availability for flexible hours, and willingness to travel. Employer will not sponsor visas. The role is permanent and job grade 06A for internal candidates. UPS is an equal opportunity employer committed to a discrimination-free workplace.

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