Job Description

Discover a world of endless possibilities at Gallagher Benefit Services, where you'll have the power to shape the future of workplaces across industries. As a member of our team, you become the driving force behind positive change, helping clients build environments where employees thrive. Embrace the opportunity to impact lives, unlock potential, and create a legacy of remarkable transformation.

We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.

This position requires a professional with strong communication skills who has experience in EDI file configuration, implementations, testing, and maintenance. This position is responsible for the development and execution of the EDI files for Benefit Administration Division clients. EDI configuration level experience is required and ability to effectively communicate to carriers, clients, and internally is a must. In depth knowledge of benefits administration and EDI technology is required.

• Communicate timelines and status with teammates, carriers, and clients
• Effectively organize and manage EDI projects and tasks
• Read and understand carrier companion documentation, and structures
• Configure files on EDI platform based on client and carrier requirements
• Test new and existing file transmissions to ensure accuracy of client and carrierrequirements
• Debug and resolve file errors and coding discrepancies
• Test and update SFTP/FTP connections
• Track and Manage existing EDI files
• Manage carrier relationships for EDI
• Facilitate the client and BTR EDI weekly call
• Attend All Team Calls
• Contribute to strategic processes and procedures of the team
• Address all issues quickly and professionally
• Report all escalated issues to the Division Manager and/or upper management
• Complete job-related training courses/seminars as needed

• Expertise in EDI and Benefit Administration technology including extensive knowledge of configuration and testing
• Build and foster relationships with Provider Partners (vendors/carriers)
• Comfortable communicating and presenting in depth knowledge of the EDI processes
• Strong analytical skills in order to assess training program, methods, and materials
• Excellent interpersonal skills to collaborate with project managers, subject-matter experts and trainees in order to effectively deliver the required information
• Ability to understand and create EDI files from specifications or verbal communications
• Prepared to provide training to other team members as needed in the field of EDI
• Calm and assured manner with the ability to work well under pressure either as an individual or as part of a team

• Bachelor’s degree in a related field preferred
• 1 years’ experience with HR Technology solutions preferred

#LI-NP1

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. 

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Medical/dental/vision plans, which start from day one!
• Life and accident insurance
• 401(K) and Roth options
• Tax-advantaged accounts (HSA, FSA)
• Educational expense reimbursement
• Paid parental leave

Other benefits include:

• Digital mental health services (Talkspace)
• Flexible work hours (availability varies by office and job function)
• Training programs
• Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
• Charitable matching gift program
• And more...

We value inclusion and diversity

Click Here to review our U.S. Eligibility Requirements and Pay Disclosure Statement

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

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