Job Description
Position Description: ***Great Pay****Supportive Team*****Fast-paced Industry******Free Hair Services*******Healthcare benefits********Standing schedules*********Award -winning Salon**********Full -time OR Part- time***********Inclusive Environment Position Responsibilities: Hair Stylist responsibilities center around creating happy clients through excellence in consultation, providing hair services that meet the client's needs cutting and coloring hair, applying and recommending hair care, treatment, and styling products, providing Moments of Pampering, supporting the team in accomplishing all of these goals with each client and performing assigned shop duties and responsibilities.Assist Guests with ProductsServicing Clients Performance Measurement: Retention - Ensuring that customers return to the salonsRetail % - Ensuring that customers have all of the products they needNew Request Guest - Encouraging new guests to experience the salonServices per Ticket - Ensuring the guests receive all of the services they needShampoo, hair knowledge and experienceMulti-taskingFollow instructions and resourceful finding informationComputer and administrative skills, familiarity with Google Suite (drive, docs, sheets),Proficiency in state board sanitation requirementsFormula historiesPreconsultsCourtesy contactsGoogle docsPhone ConsultationsServicing Clients Performance Measurement: Retention - Ensuring that customers return to the salons Performance Measurement: Retention - Ensuring that customers return to the salonsRetail % - Ensuring that customers have all of the products they needNew Request Guest - Encouraging new guest to experience the salonServices per Ticket - Ensuring the guest receive all of the services they need Knowledge, Skills and Abilities: Winning Behaviors - Winning behaviors including but not limited to: ability to work with others and a level of maturity and emotional intelligence. A Phia Concept employee should have communication skills, ability to handle challenging situations in real time, ability to navigate multiple types of personalities, drive for personal and professional development and an ability to take accountability.Personality and communication (soft skills):Interested in receiving regular and ongoing feedback on job performance, understands the necessity of providing regular feedback to co-workers of all levels, Solution focused, lifelong learning perspective, passionate about delivering world class customer service, empathetic, good listener Physical Requirements: Body position: Long intervals of standing are required for cosmetologists. Hands: Your hands will need protection from chemicals and continuous exposure to water and cleaning agents. Hand care products are recommended for all service professionals. Back: Minor back stress may be caused by long intervals of standing, sitting, or leaning. Please consult your physician or chiropractor if you have experienced back pain or stress in the past. Chemicals: As a cosmetologist, you will be required to work with many different types of chemicals. If you are currently having allergies or sensitivities to other chemicals, please consult your physician with a list of chemicals you will be exposed to. Sanitation: Communicable diseases can be easily transmitted from one individual to another. Special attention must be paid to yourself and your clients to avoid spreading any disease. Trade Tools: There are obvious hazards when working with sharp objects such as scissors, razors, clippers, etc., cautious when handling such items. General Safety: On a daily basis use caution and common sense to avoid entering into any of the following situations: chemical burns, cuts and abrasions, excessive heat from the hair dryer, hot water, harmful vapors, or fumes, injury to the eyes, and physical injury resulting from spilled liquid. Additional Information: As a hair professional, you are a visual representation of our brand. You are also the first person a guest sees when they arrive and the last person they see before they leave. Our service providers must be put together, fashion-forward and polished.
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