Field Service Writer/Scheduler Job at Utility Supply and Construction Company, Wyoming, MI

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  • Utility Supply and Construction Company
  • Wyoming, MI

Job Description

Job Description

Job Description

Crossroads Mobile Maintenance is seeking to hire a full-time Field Service Writer/Scheduler.

Benefits Include:

  • COMPETITIVE WAGES
  • VACATION AND SICK TIME
  • 401K CONTRIBUTIONS
  • EXCELLENT BENEFIT PACKAGE
  • MONDAY - FRIDAY SCHEDULE
  • OVERTIME AVAILABLE

As a Field Service Advisor/Scheduler, you are the vital link between our mechanics and our customers. Using your exceptional customer service and organizational skills, you play a key role in our success.

What you will be doing day to day

  • Planning and organizing the technician's daily workload to maximize technician efficiency
  • Monitor repair process and updating customers on status
  • Assist parts and technicians with ordering and receiving approval based off parts estimates
  • Upload and maintain scheduled maintenance documents
  • Maintain WIP to company standards

REQUIREMENTS

  • 2 years of experience in a similar field
  • Proficient use of computers
  • Ability to multitask and work well under deadlines
  • Superior customer service skills
  • Strong written and verbal communication
  • Knowledge of Class 1-8 trucks, trailers, aerial equipment, and construction equipment (preferred)
  • Working knowledge of Karmak (preferred)
  • Ability to be OnCall overnight and weekends as needed based on workload (preferred)

Job Posted by ApplicantPro

Job Tags

Full time, Night shift, Weekend work, Monday to Friday,

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