Job Description

4 days ago Be among the first 25 applicantsHow you'll help us Keep Climbing (overview & key responsibilities)The part time Flights Ops Support role provides subject matter expert support to key projects and needs inside of Flight Training & Standards and Delta Professional Services (DPS). This role works on an ‘as needed’ basis for the area assigned. Flight Ops Support individuals should have a basic understanding and knowledge of FAA Part 121 air carrier operations and moderate to expert knowledge of specific areas of focus. This position will report to the DPS Manager of Delta Flight Training Operations.Duty Pilots work in the Operations and Customer Center (OCC) and ATL Airport Customer Center (ACC). They are part of the Line Operations department of Flight Ops. The Duty Pilot desk is covered 24/7, 365 days a year by having 3 daily shifts; the Duty Pilot is scheduled to work approximately 10-14 shifts per month in the OCC or ACC. All Duty Pilot positions are located at the General Offices or ACC in Atlanta, GA.Shift HoursDay: 0600-1430Evening: 1430-2300Night: 2300-0600Essential Functions/TasksServing as the day-to-day point of contact for pilots on operational issuesProviding support to pilots during safety related events, flights that require MCC input, or conflict resolutionCoordinating cross-divisionally in the OCC/ACC for operational issuesConnecting pilots with CPO and other departments for problem resolutionMonitor communication channels to mitigate operational impactsAnalyze flight schedules and coordinate with ACS to identify flights that will alter our operationMonitor and assist with DOT 3/4complianceAssess pushback delays for accuracy and identifying trendsWhat You Need To Succeed (minimum Qualifications)Consistently prioritizes safety and security of self, others, and personal dataEmbraces a diverse set of people, thinking and styles.Possesses a high school diploma, GED, or high school equivalency.Is at least 18 years of age and has authorization to work in the United StatesTo be considered for this role, you must have been a Delta pilot in the pastKnowledge, Skills & AbilitiesSolid organizational and leadership skills.Familiarity with Flight Operations infrastructureExcellent verbal, written and presentation skills.Solid computer skills including proficiency with Office 365 and other Delta/DPS software.Work in a fast-paced environment while maintaining an attention to detailCompetency Statement(s)Analytical Skills - Ability to use thinking and reasoning to solve a problem.Problem Solving - Ability to make critical decisions while following company procedures.Attention to Detail – Ability to produce work that is compliant and error-free while meeting established deadlines.Diversity - Ability to work in a friendly, respectful and professional manner with people regardless of their age, gender, race, ethnicity, religion, national origin, disability etc.Honesty/Integrity/Ethical Standards – Ability to maintain high moral standards and be honest and ethical while performing job duties.Innovative and strategic thinker.What Will Give You a Competitive Edge (preferred Qualifications)Microsoft OfficeSmartsheetDBMSOSSBenefits and Perks to Help You Keep ClimbingSpace Available Personal Travel to include eligible dependentsMedical, Dental and Vision Plans availableProfit Sharing401(k) match (following one year of service)Seniority levelSeniority levelEntry levelEmployment typeEmployment typePart-timeJob functionJob functionManagement and ManufacturingIndustriesAirlines and AviationReferrals increase your chances of interviewing at Delta Air Lines by 2xCo-op, Crew Resources - Pilot Resources (Spring, 2025)Co-op, Crew Resources - Pilot Resources (Fall 2025)Delta Professional Services Non-Seniority List InstructorCo-op - Crew Resources - Training Analytics - Pilot Learner Experience and Strategy (Spring, 2025)Public Figure Protection/ Executive Prot Team Lead - Atlanta GADirector, Technology & Innovation DevelopmentAtlanta, GA $170,000 - $200,000 1 week agoChange Management & Training Lead, Project PhoenixQuality Assurance Analyst (Contract Opportunity)Vice President of Learning and DevelopmentWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr Delta Air Lines

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