Pest Control Call Center Manager / Customer Service Supervisor Job at ZipRecruiter, Titusville, FL

STBXVXVYbWo1SDM2R0pFVjlFY2NyOGxpTEE9PQ==
  • ZipRecruiter
  • Titusville, FL

Job Description

Job DescriptionJob Description

Rowland Pest Management in New Smyrna Beach, FL is looking to hire a full-time Pest Control Call Center Manager / Customer Service Supervisor to manage our customer service representatives and oversee our office. Are you a natural-born leader? Do you want to join a local business that supports and encourages its employees ? Would you like a career with a company that values you and rewards your skills ? If so, please read on!

This administrative position earns a competitive salary of $50,000-$65,000/year . We provide awesome benefits , including full health insurance, paid time off (PTO), and paid training . Additionally, we are proud of our upbeat work environment, fun co-workers, and incredibly supportive management . Don't let us forget we provide free coffee and snacks to keep you fueled! If this sounds like the right opportunity for you, apply to join our pest management company today!

ABOUT ROWLAND PEST MANAGEMENT

We're a local family-operated company that proudly serves Orange County, Seminole County, Volusia County, and parts of Lake and Osceola Counties. We take pride in our ability to solve any pest problem, no matter how big or small, and we do so while using the safest products and techniques available. We offer both residential and commercial pest control, as well as rodent control, mosquito abatement, and the removal of bees, fleas, and wildlife. We also offer Insulation and Attic Decontamination. With over 30 years of combined staff experience, we are so confident that we can provide our clients with the best possible service that we offer a 100% satisfaction guarantee.

We enjoy a reputation for excellent customer service thanks to our amazing staff. As a small company, we are able to offer them the individual attention they deserve for the hard work they put in. We care about our employees and want to help them reach their personal goals . To that end, we offer paid training and a supportive team environment so that everyone can succeed together .

A DAY IN THE LIFE OF A PEST CONTROL CALL CENTER MANAGER / CUSTOMER SERVICE SUPERVISOR

As a Pest Control Call Center Manager / Customer Service Supervisor, you play a critical role in our pest management company. Every day, you arrive at the office ready to take charge of our CSR team. Always driven and focused, you ensure our customers have a positive experience when they call in and our call booking rate remains high. Providing guidance for your team, you periodically coach them on proper phone communications and how to best handle the customers and prospects.

You diligently oversee the office, making sure leads are booked and the schedule is full! It is up to you to set the tone in the department, leading by example and consistently following the company's core values. You get great satisfaction from helping your team fulfill our company's commitment to providing excellent customer service !

QUALIFICATIONS FOR APEST CONTROL CALL CENTER MANAGER / CUSTOMER SERVICE SUPERVISOR

  • Call center OR office management experience
  • Proficiency with technology

Do you have excellent communication skills? Does training a team come easily to you? Are you success-driven and detail-oriented? Can you effectively coach a team to consistently meet department goals? If yes, you might just be perfect for this administrative position!

WORK SCHEDULE FOR A PEST CONTROL CALL CENTER MANAGER / CUSTOMER SERVICE SUPERVISOR

This administrative position works Monday - Friday with a rotating Saturday schedule .

ARE YOU READY TO JOIN OUR OFFICE TEAM?

If you feel that you would be right for this administrative job, please fill out our initial 3-minute, mobile-friendly application . We look forward to meeting you!

Location: 32168

Job Tags

Full time, Work at office, Local area, Saturday, Monday to Friday,

Similar Jobs

Code Welding & Manufacturing, Inc.

Welder - Fabricator Job at Code Welding & Manufacturing, Inc.

Code Welding & Mfg. Inc. is a premier welding company located in Blaine, MN specializing in welded assemblies. Code Welding fabricates welded assemblies in mild steel, aluminum, and stainless steel. We are seeking to fill a welding/fabrication positions for 1st shift...

Integrity Marketing Shared Services Center

Chief Compliance Officer, Integrity Life Job at Integrity Marketing Shared Services Center

 ...for the good days ahead, so they can make the most of what life brings. Position Summary We are looking for a Chief Compliance Officer of the Integrity Life segment. This individual will be a seasoned leader and own strategic compliance for Integrity Life,... 

Build Inc

Community Wellness Advocate Job at Build Inc

 ...Job Description Job Description Description: Description Community Wellness Advocate (CWA) (40 hours, Full-time) Non-exempt BUILD, Inc. (Broader Urban Involvement and Leadership Development) is presently seeking a committed, self-motivated, and innovative... 

Connecticut State Community College

Library Assistant Job at Connecticut State Community College

 ...Details: The CT State Community College isdeveloping a pool of applicants for potential part-time Library Assistant positions. (Up to 17 hours per week). These positions are on continuous recruitment, and are filled on an as-needed basis, depending specific department... 

PRIDE Health

Local Contract Medical Lab Scientist Job at PRIDE Health

 ...Job Description PRIDE Health is seeking a local contract Medical Lab Scientist for a...  ...Strongfoundationinclinicallaboratoryscienceandhigh-complexitytesting. Familiarity...  ...inChemistryorBiology ORAssociatesDegreeinalabscienceorMedicalTechnology...