Job Description

Join to apply for the Senior Site Reliability Engineer role at Salesforce Join to apply for the Senior Site Reliability Engineer role at Salesforce Get AI-powered advice on this job and more exclusive features. To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Software Engineering Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Salesforce hosts web services and applications written by thousands of internal developers and tens of thousands of customers to provide the largest business automation cloud on the planet. The underlying infrastructure that enables this innovation and value is evolving to fully embrace lights-out operations, single-click deploy to tens of thousands of nodes, and services that self-heal and self-optimize. The platform is a multi-substrate Kubernetes and microservices platform including k8s, service mesh and ingress which powers Core CRM and a growing set of applications across Salesforce. We are seeking a Site Reliability Engineer / DevOps Engineer to join our team and help build, and operate the next-generation Microservices Platform leveraging Service Mesh, Ingress Gateway load balancing. Our goal is to transform our software stack by adopting more cloud-native and AI-driven operational practices to build a highly reliable, self-healing, and scalable service mesh. In this role, You are responsible for the high availability for the microservices supporting service mesh and ingress gateway on a large fleet of 1000+ clusters running various technologies like Kubernetes, Docker, network load balancers, service mesh, Istio and so on. You’ll gain valuable experience troubleshooting real production issues which will expand your knowledge of the architecture. You will contribute code to drive availability improvement for services. You will help improve the platform's visibility by implementing necessary monitoring and metrics with Prometheus, Grafana and other monitoring frameworks. You will drive automation efforts in Python/Golang/Puppet/Jenkins to eliminate manual work with day to day operations. You will drive improvements to CI/CD pipelines built on Terraform, Spinnaker and Argo You’ll implement AIOps automation, monitoring and self-healing mechanisms to proactively fix issues to reduce MTTR and Operational Toil. You will get a chance to improve your communication and collaboration skills working with various other Infrastructure teams across Salesforce. You will interact with a highly innovative and creative team of developers and architects. You will evaluate new technologies to solve problems as needed. Job Requirements 3+ years of experience in SRE/Devops/Systems Engineering roles Experience operating large scale cluster management systems (e.g. Kubernetes) of a mission critical service Strong working experience with Kubernetes, Docker, Container Orchestration, Service Mesh, Ingress Gateway Good knowledge with network technologies, such as TCP/IP, DNS, TLS termination, proxies, Load Balancers, etc. Excellent troubleshooting skills with the ability to learn new technologies in complex distributed systems Strong Experience in Observability tools like Prometheus, Grafana, Splunk, ElasticSearch etc. Strong working experience with Linux Systems Administration. Good knowledge of Linux internals Good experience in scripting/programming languages: Python, GoLang etc . Experience with AWS, Terraform, Spinnaker, ArgoCD Ability to manage multiple projects simultaneously, meet deadlines and adapt to shifting priorities Excellent problem-solving, analytical and communication skills, with a strong ability to work effectively in a team environment Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. For California-based roles, the base salary hiring range for this position is $172,000 to $236,500. Seniority level Seniority level Not Applicable Employment type Employment type Full-time Job function Job function Engineering and Information Technology Industries Software Development, IT Services and IT Consulting, and Technology, Information and Internet Referrals increase your chances of interviewing at Salesforce by 2x Get notified about new Senior Site Reliability Engineer jobs in San Francisco, CA . 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