Job Description
CENTURY GOLF PARTNERS MANAGEMENT General Manager - PGA WEST Private
EXPERIENCE PGA WEST
Nestled between majestic mountain ranges in La Quinta, California, PGA WEST is known as the Western Home of Golf in America. This iconic golf destination, located just outside of Palm Springs, spans over 2,200 acres and features a remarkable collection of nine championship courses, including five premier resort courses and four exclusive private courses, each delivering a truly unforgettable desert golf experience.
PGA WEST is home to designs by the most iconic names in golf: Arnold Palmer, Jack Nicklaus, Greg Norman, Tom Weiskopf, and Pete Dye. Their world-class courses set the stage for exceptional play and timeless tradition. With five expansive clubhouses, two cutting-edge fitness centers, and a full calendar of lively social events, PGA WEST offers more than a visit, it offers a lifestyle. It is no wonder guests from around the world come to experience PGA WEST and often decide to make it their forever home.
POSITION SUMMARY The General Manager is responsible for overseeing and providing direction in all aspects of management of the Club, including golf operations, course maintenance, customer service, sales and marketing, food and beverage, member events, accounting/budgeting, and human resources.
EXPERIENCE, EDUCATION AND SKILLS REQUIRED - Degree in Golf Course Management, Business Administration, Hotel and Restaurant Management, or related field.
- Minimum five years management experience at a private club, and significant hospitality industry experience, such as hotel, resort, restaurant, retail or sports management.
- Knowledge of accounting and financial management principles including systems of accounts, financial analysis, budgeting, cash flow forecasting, capital projects, business office organization, and long-range financial planning.
- Developing strategies and leading a successful team in membership enrollment and retention.
- Human Resource management skills in team member relations, management styles, organizational development, work/family balance, time management, stress management and labor issues.
- Knowledge of Building and Facilities Management in the areas of preventive maintenance, insurance and risk management, clubhouse/building remodeling and renovation, contractors, energy and water resource management, housekeeping, security and laundry operations.
- Sales and Marketing knowledge with the ability to lead a team and drive sales results.
- Excellent oral and written communication skills.
- Effective negotiation skills and excellent presentation skills.
ESSENTIAL RESPONSIBILITIES - Maintains positive and productive relationships between the members and its Board of Directors, HOA, guests, team members, community, government, and industry.
- Develops operating policies and procedures and delegates goals to department leaders and conducts weekly staff meetings.
- Implements and monitors the budget, monitors the quality of the club's products and services, ensures maximum value of services to members and guests.
- Securing and protecting the club's assets, including facilities and equipment.
- Guiding and assisting the in the development of the club's long-and short-range objectives, goals, policies, and programs with a focus on growing the club's membership. Coordinates and participates in committee activities.
- Service as the Club Representative at Member Events and functions.
- Directs upkeep and repair of all facility buildings. Assists and advises management with long-range plans for improvements to the facility.
- Develops, maintains, and administers annual business plans.
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